Written by Terri Reddout
It’s uncomfortable. It’s energy draining. It’s not fun.
The funny thing is… avoiding conflict is uncomfortable, energy draining and not fun.
While dealing with conflict may not be one of your favorite things to do, understanding your conflict style and how others deal with conflict can make it easier and more productive.
Would you like a little KTI with your conflict?
KTI is the acronym for the Kilmann-Thomas Conflict Mode Instrument. It’s a way of determining what your mode for dealing with conflict is.
One side of the instrument considers how assertive you are. The other side of the instrument looks at your level of cooperativeness. Continue reading Conflict is scary… but conflict can also be good for you